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       Claims Management
    We put great emphasis on our liability to ensure fast, trouble-free and efficient claims payments. We achieve this objective through:

  1. A claims management team of experienced and qualified technical staff.

  2. Advice to clients on best claims settlement strategies.

  3. The participation of our claims specialists when designing insurance programmes for our clients to ensure that claims issues are fully considered before coverage begins.

  4. Establishing effective claims management procedures and, where appropriate, appointing nominated adjusters.

  5. Regular meetings with clients, insurers and loss adjusters on difficult claims to ensure progress is made towards timely claims settlement.

  6. Monitoring claims in order to apply loss control and risk improvement techniques to reduce the incidence of claims, thereby allowing improvement of coverage and reductions in premiums.

  7. Making a Claim

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